Privacy Policy

UK Air Comms Ltd trading as Axis53 (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

UK Air Comms Ltd trading as Axis53

Registered in England and Wales

Company Number: 09372817

Registered Office: Office 14, Building 4, Barnsley Innovation Centre Innovation Way Barnsley South Yorkshire S75 1JL UK

Email: Info@axis53.com

Website: www.axis53.com

We are the data controller responsible for your personal information.

2. Personal Information We Collect

We may collect and process the following categories of personal data:

Identity and Contact Data: name, company name, job title, email address, telephone number, and location.

Technical Data: IP address, browser type, operating system, referring website, and browsing behaviour on our website (collected via cookies and similar technologies).

Communication Data: records of correspondence when you contact us by email, telephone, or web form.

Marketing Preferences: information about how you wish to receive marketing from us.

Additional information may be collected if required to fulfil a specific request, order, or contract.

3. How We Use Your Personal Information

We use your personal data to:

Provide and improve our services, including responding to your enquiries and tailoring your experience with Axis53.
Maintain and develop our website, ensuring information is accurate, relevant, and up to date.
Communicate with you regarding products, services, company updates, and industry news where permitted by law and/or where consent has been provided.
Comply with legal and regulatory obligations.

We will only process your data where we have a lawful basis under UK GDPR, including:

Your consent;
Performance of a contract;
Compliance with a legal obligation; or
Our legitimate interests in operating and improving our business.

4. Sharing of Personal Data

We may engage trusted third-party service providers to perform services on our behalf, such as website hosting, email marketing, CRM systems, cloud storage, and IT support.

Where we do so, we ensure that:

Such providers are subject to appropriate confidentiality and data protection obligations; and
Your personal data is only used for the purposes authorised by Axis53.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

5. International Transfers

Your personal data may be processed or stored outside the United Kingdom where service providers operate internationally.

Where this occurs, we ensure appropriate safeguards are in place, including UK GDPR-approved Standard Contractual Clauses or equivalent protection measures.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

Typical retention periods include:

General enquiries: up to 24 months
Customer and supplier records: up to 6 years after the end of the business relationship
Marketing records: until consent is withdrawn or an objection is received
Website analytics data: up to 26 months

Where data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal data where applicable;
Restrict the processing of your personal data;
Request a copy of your data in a portable format;
Object to certain processing activities, including direct marketing;
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided above.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

8. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function effectively and provide information to website owners.

Types of Cookies We Use

Strictly Necessary Cookies
Required for website functionality, security, and navigation.

Analytical and Performance Cookies
Help us understand how visitors use our website and improve performance.

Functional Cookies
Remember your preferences and settings.

Marketing Cookies
May be used to deliver relevant advertising or measure campaign effectiveness, subject to your consent where required.

Managing Cookies

You can manage cookies through your browser settings and through our website cookie consent tool.

Please note that disabling certain cookies may impact website functionality.

For further information about cookies, visit www.aboutcookies.org.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Access to personal data is restricted to authorised personnel and trusted service providers who require access to perform their duties.

10. Children's Privacy

Our services are intended for business users and organisations. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page and the revision date will be updated accordingly. We encourage users to review this policy periodically.

Last revised: June 2026